Pala Online Casino

Online Casino Review

Overall Rating: 4/5

Pala Online Casino was founded in November of 2014 in partnership with the Borgata Hotel Casino & Spa in Atlantic City, New Jersey. Pala Casino Resort and Spa is based in San Diego, California, but they were one of the first land-based casinos to apply for an online license in New Jersey. Pala is available to all New Jersey users over the age of 21 through their web browser version on Mac and PC and their mobile app on iOS and Android.

Pros:
  • Great selection of table games
  • One of six online NJ casinos to offer craps
  • Great daily bonuses and promotions
Cons:
  • Poor looking site
  • Occasional lagging and freezing on the site
  • Low number of slot options

FAQs

How can I withdraw my winnings? And how long does the withdrawal process take?

To withdraw money from a Pala account, users will have the option of ACH/eCheck, PayPal, Pala Play+ prepaid card, or in-person at the Borgata Casino cash cage in Atlantic City. The in-person will of course be the quickest, and a check in the mail can take up to three weeks to receive. The other options will take two to five business days. In order to withdraw with PayPal, users will have had to deposit with that method as well.

Are my winnings taxable?

All New Jersey online casino winnings must be reported to the IRS when you complete your annual federal tax return. This is done on Form 1044. You will tally up your total winnings and report them under the “other income” section. The winnings must also be added to your state tax return and are taxed according to your tax bracket.

How do I get started?

The signup process for Pala is very simple and requires users to input some personal information as well as create a username and password for their account. Once this is completed, a geolocation search will be run to ensure that the user is in New Jersey. At signup, new users are given a $25 free play bonus before deposit that can be used to play any game on the account but cannot be withdrawn.

How do I deposit and is there a minimum?

To deposit, players can choose ACH/eCheck, PayPal, Visa/Mastercard, PayNearMe at a 7-Eleven, online bank transfer, Pala Play+ prepaid card, or in-person at the Borgata Casino cash cage in Atlantic City. There is a $10 minimum on all deposits.

Is there a deposit bonus?

There is a first time deposit bonus of a 100% match up to $500. This bonus money expires in 15 days, and players will need to wager 10x the bonus in order to access the full amount.

Pros

Pala Online has a great selection of table games on their website. They have many different versions of video poker, roulette, baccarat, and blackjack. They are also one of just six online casinos in New Jersey to offer craps. The site offers jackpot slot games that go as high as $100,000, and Pala’s slots are accessible to both high and low stakes players with slot bets as low as 20 cents and as high as $100. Another way that they are a good option for low stakes players is through their test mode where players can play all games on the site for free. This is a good mode for any players that wants to try out the site or the app before depositing any money to ensure that it is the right fit for them. Pala has some great daily promotions between Monday and Saturday that include free spins, deposit bonuses, and multiplied rewards points. They even have a promotion available to any player that has deposited $50 within the last 30 days in which they have a free spin to win the $1,000,000 main prize. This free spin is a lot of fun and a nice perk on the site.

Cons

Pala is not a good looking site. It has a very drab appearance with a black background and outdated graphics. The site and the app are both prone to lagging which can be very frustrating for a lot of players. It definitely takes away from the overall user experience. Furthermore, the site has an awful scroll bar for the slots section that will definitely drive a lot of people crazy. Some reviewers said that they were so frustrated with the way the site looked and moved that they just picked a game at random to get into the gameplay section. It’s not easy to find specific games to play on the site, so this is not made for players that have favorite games already. Another frustrating part of the Pala site is its low number of slot games. Having 200 options might sound like a lot, but it is definitely on the lower end when compared with a lot of the other New Jersey sites that have somewhere between 300 and 500.

Rewards

The Pala rewards system is called Pala Privileges, and all players that deposit on the site are automatically enrolled. The system works with tiers that go from basic to pearl (1,500 monthly points), gold (7,500 monthly points), platinum (50,000 monthly points), and then elite (250,000 monthly points). Rewards Points will be earned at a rate of 20 to 86 points per $20 wagered on slots, 4 to 39 points per $20 wagered on video poker, and 4 to 52 points per $20 wagered on table games. These points can then be converted into cash at a rate of $1 for every 5,000 Rewards Points. This can then be used at Pala Casino’s Points Store for big rewards.

How To Sign Up and Deposit

The signup process for Pala is very simple and requires users to input some personal information as well as create a username and password for their account. Once this is completed, a geolocation search will be run to ensure that the user is in New Jersey. At signup, new users are given a $25 free play bonus before deposit that can be used to play any game on the account but cannot be withdrawn.

To deposit, players can choose ACH/eCheck, PayPal, Visa/Mastercard, PayNearMe at a 7-Eleven, online bank transfer, Pala Play+ prepaid card, or in-person at the Borgata Casino cash cage in Atlantic City. There is a $10 minimum on all deposits. There is a first time deposit bonus of a 100% match up to $500. This bonus money expires in 15 days, and players will need to wager 10x the bonus in order to access the full amount. To withdraw money from a Pala account, users will have the option of ACH/eCheck, PayPal, Pala Play+ prepaid card, or in-person at the Borgata Casino cash cage in Atlantic City. The in-person will of course be the quickest, and a check in the mail can take up to three weeks to receive. The other options will take two to five business days. In order to withdraw with PayPal, users will have had to deposit with that method as well.

Conclusion

One of the things really affecting Pala Online is the look and functionality of its website and app. They are outdated and sometimes very frustrating to use. That being said, Pala has a great selection of table games and is one of the few online sites in New Jersey to offer craps. Overall, this is a passable site that has some good perks, especially for novice players.

  • Reputation and Licensing: 5/5
  • Game Variety: 4/5
  • Game Quality: 3/5
  • Bonuses and Promotions: 4/5
  • Deposits and Withdrawals: 4.5/5
  • User Experience: 3.5/5
Overall Rating: 4/5